Privacy Policy
Privacy Policy
Effective Date: 2025
At Zukko, your privacy is important to us. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect personal information such as your name, email, phone number, and shipping address when you use our services or make a purchase.
2. How We Use Your Information
3. Data Protection
We implement industry-standard security measures to protect your data from unauthorized access.
4. Third-Party Sharing
We do not sell or rent your information. Limited sharing may occur with trusted service providers (e.g. payment processors or shipping companies) only to fulfill services.
5. Your Rights
You have the right to access, update, or delete your personal data at any time by contacting us at privacy@zukko3d.com.
🔹 Return & Refund Policy
Effective Date: 2025
We want you to be completely satisfied with your purchase. If you're not happy with your product, here's how we can help:
1. Return Eligibility
2. How to Initiate a Return
To start a return, please contact us at support@zukko.org with your order number and reason for return.
3. Refund Process
Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to the original payment method within 5–10 business days.
4. Non-Returnable Items
Custom 3D-printed products or digital files are non-refundable unless defective.
At Zukko, your privacy is important to us. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect personal information such as your name, email, phone number, and shipping address when you use our services or make a purchase.
2. How We Use Your Information
- Your information is used to:
- Process orders and payments
- Provide customer support
- Send product updates and promotions (with your consent)
- Improve our website and services
3. Data Protection
We implement industry-standard security measures to protect your data from unauthorized access.
4. Third-Party Sharing
We do not sell or rent your information. Limited sharing may occur with trusted service providers (e.g. payment processors or shipping companies) only to fulfill services.
5. Your Rights
You have the right to access, update, or delete your personal data at any time by contacting us at privacy@zukko3d.com.
🔹 Return & Refund Policy
Effective Date: 2025
We want you to be completely satisfied with your purchase. If you're not happy with your product, here's how we can help:
1. Return Eligibility
- Products may be returned within 14 days of delivery if they are:
- Unused and in original packaging
- Free from physical damage (unless reported upon delivery)
- Accompanied by proof of purchase
2. How to Initiate a Return
To start a return, please contact us at support@zukko.org with your order number and reason for return.
3. Refund Process
Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to the original payment method within 5–10 business days.
4. Non-Returnable Items
Custom 3D-printed products or digital files are non-refundable unless defective.